Business
Building Customer Loyalty through Inbound Call Center Excellence
- Ellen Hollington
- January 22, 2024
- Inbound Call Center
In the hyper-competitive world of business, it is not enough to simply acquire customers; it is equally as crucial to retain them. One avenue for achieving this often under-tapped objective lies in the heart of your organization — the inbound call center. This touchpoint is often one of the first interactions your customers have with […]
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